Terms of Service

Last Updated: December 5, 2024

1. Agreement to Terms

By accessing or using Ongleriemonique's services, website, or mobile applications (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Services.

2. Service Description

2.1 Core Services

Ongleriemonique provides professional services including:

  • AI strategy development and consulting
  • System integration and implementation
  • Process automation solutions
  • Data analytics and insights
  • Technical support and maintenance

2.2 Service Delivery

We deliver our services through:

  • On-site consultations
  • Remote assistance
  • Software platforms
  • Training and documentation

3. User Accounts

3.1 Account Creation

When creating an account, you must provide accurate and complete information. You are responsible for:

  • Maintaining account security
  • Updating account information
  • All activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate accounts for:

  • Violation of these Terms
  • Fraudulent activity
  • Non-payment of fees
  • Extended inactivity

4. Intellectual Property Rights

4.1 Our Rights

Ongleriemonique retains all rights to:

  • Proprietary software and algorithms
  • Documentation and training materials
  • Methodologies and processes
  • Branding and trademarks

4.2 Client Rights

Clients retain ownership of:

  • Original data provided
  • Custom implementations
  • Specific deliverables as agreed

5. Payment Terms

5.1 Fees

  • Service fees as quoted
  • Subscription charges where applicable
  • Additional services at agreed rates
  • Taxes and duties as required

5.2 Payment Terms

  • Payment schedules as agreed
  • Late payment penalties
  • Refund policies

6. Limitation of Liability

Ongleriemonique's liability is limited to:

  • Direct damages up to fees paid
  • Exclusion of indirect damages
  • Force majeure events
  • Third-party actions

7. Confidentiality

Both parties agree to:

  • Protect confidential information
  • Limit information access
  • Return/destroy information upon request
  • Maintain confidentiality after termination

8. Service Level Agreements

We commit to:

  • Specified response times
  • System availability targets
  • Performance metrics
  • Resolution timeframes

9. Dispute Resolution

Disputes will be resolved through:

  • Direct negotiation
  • Mediation if necessary
  • Arbitration as last resort
  • Applicable jurisdiction laws

10. Term and Termination

These Terms remain in effect until:

  • Service completion
  • Mutual agreement to terminate
  • Breach of terms
  • Force majeure events

11. Changes to Terms

We may modify these terms with:

  • 30 days notice for material changes
  • Immediate effect for minor updates
  • Email notifications
  • Website announcements

12. Contact Information

For questions about these Terms, contact us at:

  • Email: legal@Ongleriemonique.com
  • Phone: +1 (719) 342-1654
  • Address: 1006 Hunt Ave, Alamosa, CO 81101