Terms of Service
Last Updated: December 5, 2024
1. Agreement to Terms
By accessing or using Ongleriemonique's services, website, or mobile applications (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Services.
2. Service Description
2.1 Core Services
Ongleriemonique provides professional services including:
- AI strategy development and consulting
- System integration and implementation
- Process automation solutions
- Data analytics and insights
- Technical support and maintenance
2.2 Service Delivery
We deliver our services through:
- On-site consultations
- Remote assistance
- Software platforms
- Training and documentation
3. User Accounts
3.1 Account Creation
When creating an account, you must provide accurate and complete information. You are responsible for:
- Maintaining account security
- Updating account information
- All activities under your account
3.2 Account Termination
We reserve the right to suspend or terminate accounts for:
- Violation of these Terms
- Fraudulent activity
- Non-payment of fees
- Extended inactivity
4. Intellectual Property Rights
4.1 Our Rights
Ongleriemonique retains all rights to:
- Proprietary software and algorithms
- Documentation and training materials
- Methodologies and processes
- Branding and trademarks
4.2 Client Rights
Clients retain ownership of:
- Original data provided
- Custom implementations
- Specific deliverables as agreed
5. Payment Terms
5.1 Fees
- Service fees as quoted
- Subscription charges where applicable
- Additional services at agreed rates
- Taxes and duties as required
5.2 Payment Terms
- Payment schedules as agreed
- Late payment penalties
- Refund policies
6. Limitation of Liability
Ongleriemonique's liability is limited to:
- Direct damages up to fees paid
- Exclusion of indirect damages
- Force majeure events
- Third-party actions
7. Confidentiality
Both parties agree to:
- Protect confidential information
- Limit information access
- Return/destroy information upon request
- Maintain confidentiality after termination
8. Service Level Agreements
We commit to:
- Specified response times
- System availability targets
- Performance metrics
- Resolution timeframes
9. Dispute Resolution
Disputes will be resolved through:
- Direct negotiation
- Mediation if necessary
- Arbitration as last resort
- Applicable jurisdiction laws
10. Term and Termination
These Terms remain in effect until:
- Service completion
- Mutual agreement to terminate
- Breach of terms
- Force majeure events
11. Changes to Terms
We may modify these terms with:
- 30 days notice for material changes
- Immediate effect for minor updates
- Email notifications
- Website announcements
12. Contact Information
For questions about these Terms, contact us at:
- Email: legal@Ongleriemonique.com
- Phone: +1 (719) 342-1654
- Address: 1006 Hunt Ave, Alamosa, CO 81101